Professional Mode

Default: Off · Type: On / off

When enabled, the assistant uses formal business language suitable for executive audiences. Off by default for a friendlier, more conversational tone.

What changes

On uses formal business wording, Off is casual and friendly; the SQL block is identical.

The following query retrieves all open tickets for the requested period.

sql

SELECT    f.FaultID AS [Ticket ID],    f.Symptom AS [Subject],    a.aareadesc AS [Customer],    ts.TStatusDesc AS [Status],    f.DateOccured AS [Date Opened]FROM Faults fJOIN Area a ON a.AArea = f.AreaIntJOIN TStatus ts ON ts.TStatus = f.StatusWHERE f.FDeleted = 0    AND f.Status <> 9    AND f.DateOccured >= @startdate    AND f.DateOccured < @enddate

SELECT    f.FaultID AS [Ticket ID],    f.Symptom AS [Subject],    a.aareadesc AS [Customer],    ts.TStatusDesc AS [Status],    f.DateOccured AS [Date Opened]FROM Faults fJOIN Area a ON a.AArea = f.AreaIntJOIN TStatus ts ON ts.TStatus = f.StatusWHERE f.FDeleted = 0    AND f.Status <> 9    AND f.DateOccured >= @startdate    AND f.DateOccured < @enddate

Off

Here's a quick query to pull your open tickets!

sql

SELECT    f.FaultID AS [Ticket ID],    f.Symptom AS [Subject],    a.aareadesc AS [Customer],    ts.TStatusDesc AS [Status],    f.DateOccured AS [Date Opened]FROM Faults fJOIN Area a ON a.AArea = f.AreaIntJOIN TStatus ts ON ts.TStatus = f.StatusWHERE f.FDeleted = 0    AND f.Status <> 9    AND f.DateOccured >= @startdate    AND f.DateOccured < @enddate

SELECT    f.FaultID AS [Ticket ID],    f.Symptom AS [Subject],    a.aareadesc AS [Customer],    ts.TStatusDesc AS [Status],    f.DateOccured AS [Date Opened]FROM Faults fJOIN Area a ON a.AArea = f.AreaIntJOIN TStatus ts ON ts.TStatus = f.StatusWHERE f.FDeleted = 0    AND f.Status <> 9    AND f.DateOccured >= @startdate    AND f.DateOccured < @enddate

Where to change it

Set this under Profile → Prompt settings in the app. See all AI settings.

Professional Mode

Where to change it

On this page